Embrace Eco Living with FRx Eco-Perks
Promotions
Embrace Eco Living with FRx Eco-Perks
Take 5 daily eco-actions and get rewarded on the FRx app!
Join our journey towards zero waste and conscious consumption with FRx Eco-Perks on the Frasers Experience (FRx) app!
 
Practice 5 daily eco-actions, or sustainable habits, such as reducing food waste, plastic waste and your carbon footprint, and earn shopping rewards every day.
 
Every action, no matter how small, makes a long-lasting difference. Start your journey today! 
 
Practice these 5 Eco-Actions everyday!
 
Battle Food Insecurity & Waste
 
Updated as of 7 Jul, 7.41pm: $2 FRx Gift Cards are fully redeemed.
 

 
Did you know in Singapore, ~51,000 double decker buses worth of food waste is generated every day? (Source: ZeroWaste SG, Year 2019)
 
Join our battle against food waste and insecurity by donating non-perishable food items to The Food Bank Singapore. 
 
Simply drop 5 non-perishable food items, with a minimum 4-week shelf life, into the donation boxes located across our malls and get a $2 FRx Gift Card, compliments of DBS/POSB.
 
Love Food, Hate Waste
 
Updated as of 31 Jul, 8.52pm: $6 FRx Gift Cards are fully redeemed.
 
 
You can also join our efforts to reduce food waste and get rewarded when you grab a bite at participating F&B outlets before closing hours. 
 
Simply makan after 8pm, spend a minimum of $30 with a DBS/POSB Credit or Debit Card and receive a $6 FRx Gift Card, compliments of DBS/POSB.
 
Explore our full list of participating tenants:
 
Join the BYO Movement
 
Updated as of 20 Apr, 6.10pm: $2 FRx Gift Cards are fully redeemed.
 
 
Astonishingly, ~200,000 tonnes of domestic waste disposed of in Singapore were disposables such as carrier bags, food and beverage containers, plates/bowls and cutlery. And only 6% of all plastic waste can be recycled! 
 
What can we do to reduce the amount of plastic waste filling up our landfill?
 
Bring your own (BYO) bottles, cups and/or containers for your takeaway food and drinks! BYO at any F&B outlet across our malls and be rewarded a $2 FRx Gift Card.
 
Step Up Your Eco-Skills
 
Updated as of 27 Apr, 2.30pm: 200 FRx Points are fully redeemed.
 

 
From engaging upcycling events to DIY workshops and contests, step up your eco-skills, learn something new and join the fun! Participate in these activities across our malls and get rewarded 200 FRx Points.
 
Discover our full list of sustainability-themed activities:
 
Get in the Know
 
Update: This eco-action has ended as of 30 Apr 2023.
 
 
Learn all about our environment and sustainable living in our Eco Quiz,  created in partnership with ZeroWaste SG. Answer the daily questions and be rewarded with 10 FRx Points for every correct answer. Take the quiz!
 
To enjoy FRx Eco-Perks, make sure you download the FRx app, membership is free! Not yet a FRx member? Download here.
 
Remember, every action - no matter how small, makes a real difference. Start your journey towards sustainable living today and follow our IG page for more inspiration!

FRx Eco-Perks
 
1. FRx Eco-Perks is a digital rewards card on the FRx app which encourages shoppers to take 5 daily actions to reduce their carbon footprint and food waste and get rewarded at the same time. 
 
2. To qualify for FRx Eco-Perks, participants must be a FRx member. Non-members may register for free and accept the full FRx membership terms & conditions. Participants must access the digital stamp card via the FRx app with their member account login.
 
3. The participant can earn digital stamps via any of the eco-actions, once each day, from 24 March onwards.
 
The 5 eco-actions include:
 
Donate Food
Donate 5 non-perishable food items, with a 4-week shelf life, to The Food Bank Singapore at the Malls of Frasers Property to receive a $2 FRx Gift Card, compliments of DBS/POSB.
 
Eat after 8pm
Dine in or takeaway at participating F&B outlets after 8pm and spend a minimum of $30 with DBS/POSB Credit or Debit Cards to receive a $6 FRx Gift Card.
 
Bring-Your-Own
Bring your own tumbler or container for takeaway food and drinks to receive a $2 FRx Gift Card.
 
Participate
Participate in an event, workshops or contests to receive 200 FRx Points.
 
Quiz
Test your eco-knowledge with a daily question to gain 10 FRx Points. 
 
4. The stamp card period runs from 24 March 2023, while stocks last. 
 
Frequently Asked Questions

Q1. What is FRx Eco-Perks?
FRx Eco-Perks is a digital rewards card which encourages shoppers to make a difference by developing sustainable daily habits such as reducing food waste or avoiding single-use plastic.
 
Shoppers will be encouraged to take action daily to be rewarded, in partnership with our official programme partner DBS/POSB.
 
Q2. How can I make a difference?
As part of FRx Eco-Perks, shoppers will be rewarded for taking any of these 5 actions:
 
Action 1 - Donate Food: Join the fight against food waste and insecurity. Donate non-perishable food items to The Food Bank Singapore’s donation boxes located across the Malls of Frasers Property.
 
Drop 5 unused, unopened, and non-perishable food items, such as staples, beverages, condiments, snacks, canned food and dried preserved food, with a minimum 4-week shelf life, into the donation boxes at the Malls of Frasers Property and get a $2 FRx Gift Card, compliments of DBS/POSB.
Step 1 – Visit Customer Service
Step 2 – Present FRx QR Code
Step 3 – Drop off 5 non-perishable food items with a minimum 4-week shelf life
Step 4 – Get awarded an Eco-Perks stamp and a $2 FRx Gift Card added to your e-wallet
 
Action 2 - Eat after 8pm: Been craving for your favourite bubble tea, meal or dessert after work? Join our efforts to reduce waste and get rewarded when you purchase food & drinks after 8pm right before our stores close!
 
Makan at participating outlets after 8pm, spend a minimum of $30 with a DBS/POSB Credit or Debit Card to receive a $6 FRx Gift Card.
Step 1 – Dine in or Takeaway at participating F&B outlets after 8pm
Step 2 – Spend a min. of $30 and pay with DBS/POSB Credit or Debit Cards
Step 3 – Present FRx QR Code and charge slip at Customer Service
Step 4 – Get awarded an Eco-Perks stamp and a $6 FRx Gift Card added to your e-wallet
 
Action 3 - Bring-Your-Own: Say NO to single-use plastic! Bring your own (BYO) bottles, cups and/or containers for your takeaway food and drinks to help reduce plastic waste.
 
BYO at any F&B outlet at the Malls of Frasers Property and be rewarded with a $2 FRx Gift Card.
 
Step 1 – Bring your own tumbler or food container to any F&B outlet
Step 2 – Present FRx QR Code and receipt with your purchase at Customer Service
Step 3 – Get awarded an Eco-Perks stamp and a $2 FRx Gift Card added to your e-wallet
 
Action 4 - Participate: From engaging upcycling events to DIY workshops, learn something new, join the fun and earn bonus FRx points at the Malls of Frasers Property!
 
Participate in an event, contest or workshop and be rewarded 200 FRx Points.
 
Step 1 – Participate in an event, workshop or contest
 
Step 2 - Scan the Eco-Perks QR Code provided by on ground staff after completing the activity 
 
For contests or other eco activities, scan the Eco-Perks QR Code at the Mall’s Customer Service after participation
 
Step 3 – Get awarded an Eco-Perks stamp and 200 FRx Points will be added to your e-wallet
 
Action 5 - Quiz: Test your eco-knowledge with daily questions and be rewarded with 10 FRx Points for every correct answer daily. 
 
Q3. Can I get rewarded every day?
Yes, you will be rewarded for each eco-action once every day. The digital stamp card will be reset daily, and you may perform any of the five eco-actions every day for daily rewards.
 
Q4. Will there be a bonus for completing all 5 actions in a day?
There will be no bonus.
 
Q5. How many stamps must I complete each day?
This is entirely up to you! The more stamps you get, the more you will be doing to protect our environment.
 
Q6. How do I know if my rewards are credited?
Please check your notification page. Once you are rewarded an FRx Gift Card or FRx Points, you’ll receive an in-app notification.
 
Q7. I can’t find FRx Eco-Perks in my app, what should I do?
Please ensure that you have downloaded the latest version of the FRx app. Search for “FRx” in the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices).
 
Tap on any of the ‘FRx Eco-Perks’ banners located throughout the app including the home screen.
 
Q8. Do I need the FRx app to get stamps on FRx Eco-Perks?
Yes. Please download the latest version of the FRx app on the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices) and log in.
 
If you are not yet a member, membership is FREE and you may register on the FRx app or through Customer Service at any of the Malls of Frasers Property.
 
Q9. I can’t remember my FRx app login password.
To reset your password, click on the “Forgot Password?” button on the home screen of the FRx app. All passwords are case-sensitive.
 
Q10. I can’t download the latest FRx app.
If you’re using cellular data or Wi-Fi and have issues with updating the app, try to connect to another Wi-Fi network. Otherwise, restarting your device could also help.
 
A. Donate
 
QA1. Where can I donate food and receive my reward?
Please visit Customer Service at participating Malls of Frasers Property, drop off 5 non-perishable items with a 4-week shelf life and present your FRx QR code to receive your reward in your FRx e-wallet.
 
QA2. Are all types of non-perishable food items accepted?
Our friendly customer service officers will sort through all food items donated. 
 
Non-perishable food items that are unopened and unused with a minimum 4-week shelf life will be accepted, such as: staples, beverages, condiments, snacks, canned foods and dried/preserved foods. Loose items are not allowed. The mall reserves the right to decline food items that are unsuitable for donation. 
 
Food items will be rejected if they have expired.
 
QA3. Is there a limited redemption for this promotion?
Yes, please lookout for updates in this promotion page to find out if the promotion has been fully redeemed.
 
B. Eat after 8pm
 
QB1. Where can I present my charge slip to receive my reward?
Please visit our Customer Service at the participating Malls of Frasers Property, present your DBS/POSB Credit or Debit Card charge slip and FRx QR code to our customer service officers to receive your reward.
 
QB2. What if the Customer Service is already closed when I want to receive my reward?
For transactions after 9pm, redemption will be extended until the following day, on a first-come first-served basis, and while stocks last.
 
QB3. Is there a limited redemption for this promotion?
Yes, please lookout for updates in this promotion page to find out if the promotion has been fully redeemed.
 
C. Bring-Your-Own
 
QC1. Where can I present my receipt to receive my reward?
Please visit our Customer Service at participating Malls of Frasers Property, present your F&B receipt (no minimum spend required), takeaway food and drinks using your reusable container/tumbler and FRx QR code to our customer service officers to receive your reward.
 
QC2. Do I need to purchase my food or drinks in my reusable container/tumbler to qualify?
Yes, to qualify for a reward, your food or drink purchase must be made using a BYO reusable container/tumbler at a participating F&B outlet (no minimum spend required). Do present the receipt, takeaway food and drinks using your reusable container/tumbler and FRx QR code at our Customer Service to receive your reward.
 
QC3. Do disposable containers qualify for a Bring-Your-Own reward?
No, all Bring-Your-Own containers must be reusable and/or recyclable. Disposable containers, or plastic containers meant for one-time use will not qualify as a Bring-Your-Own container.
 
QC4. Is there a limited redemption for this promotion?
Yes, please lookout for updates in this promotion page to find out if the promotion has been fully redeemed.
 
D. Participate
 
QD1. Where can I receive my reward for participating?
For events or workshops, please request for the event QR code from the event organizer to scan and receive your reward.
 
For contests or other eco activities, please request for the event QR code from our customer service officers to scan and receive your reward.
 
QD2. When can I scan the QR code for attending an event or workshop?
You may only scan the QR code upon completion of the event, workshop or contest.
 
QD3. Where can I find the event calendar for eco-perks workshops/contests?
You may find the list of workshops held at the Malls of Frasers Property within the app when you click on the “Participate” stamp.
 
QD4. I can’t scan the event QR code, what should I do?
To scan the event QR code, launch FRx Eco-Perks on the FRx app. If you’re using cellular data or Wi-Fi, please ensure you are connected to a stable network. Otherwise, restarting your device could also help.
 
QD5. Is there a limited redemption for this promotion?
Yes, please lookout for updates in this promotion page to find out if the promotion has been fully redeemed.
 
E. Quiz
 
QE1. Where can I receive my reward?
Simply answer the daily question correctly in the FRx app under Eco-Perks Quiz and receive your reward instantly. You will be informed through an in-app notification once the reward is credited.
 
QE2. If I answer a question incorrectly, can I try again on the same day?
Yes, you can try again until you get the correct answer.
 
QE3. I answered the quiz question correctly, but my FRx Points did not show up in my e-wallet on the FRx app. What should I do?
Please write to FRhelp@frasersproperty.com and we will assist you from there.
 
QE4. Is there a limited redemption for this promotion?
Yes, please lookout for updates in this promotion page to find out if the promotion has been fully redeemed.
 
TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.

3. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP


1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Singapore developments:

Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, White Sands and Valley Point

2. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
 
3. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of the Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

4. The applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Malls of Frasers Property.

5. For instant rewards, please see “C. Redemption”.

C. REDEMPTION


1. Frasers Experience (FRx) members enjoy:

Receive a $2 FRx Gift Card when you donate 5 or more non-perishable food items into the Food Bank Singapore donation boxes.
From 24 March 2023 onwards

Updated as of 8 Jul, 6.41pm: $2 FRx Gift Cards are fully redeemed.

Participating malls are Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, and White Sands.
 
  • Non-perishable food items that are unopened and unused with at least a 4-week shelf life such as staples, beverages, condiments, snacks, canned food and dried preserved food.
  • Loose items are not allowed. The mall reserves the right to decline food items that are unsuitable for donation.
  • Redemption of the $2 FRx Gift Card must be done in person at the respective mall's Customer Service, prior to depositing food items into food donation boxes. 
  • Upon successful redemption, a $2 FRx Gift Card will be credited to member's FRx e-wallet.
  • Limited to a single redemption per FRx member per day on a first-come, first-served basis.
  • Limited to first 1,000 FRx members across 12 participating malls.
Receive a $6 FRx Gift Card when you charge $30 in a single in-mall transaction at participating F&B outlets to a DBS/POSB Credit or Debit Card after 8pm.
From 24 March 2023 onwards
 
Updated as of 31 Jul, 8.52pm: $6 FRx Gift Cards are fully redeemed.
 
Participating malls are Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, and White Sands.
 
Scan your FRx QR code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account. 
 
  • Minimum spend of $30 in a single in-mall transaction at any participating F&B outlet after 8pm for a $6 FRx Gift Card when you pay with your DBS/POSB Credit or Debit Card. Full payment must be made via DBS/POSB Credit or Debit Card.
  • Transaction via DBS PayLah!, PayNow or NETS is not applicable for this promotion.
  • Present the charge slip in person on the day of purchase at participating Malls of Frasers Property Customer Service to redeem.
  • Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last. 
  • FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying spend is met.
  • For transaction after 9pm or after Customer Service operation hours, redemption will be extended until the following day, on a first-come, first-served basis and while stocks last.
  • Applicable for dine-in and takeaway only.
  • The stored value in each gift card expires 1 year from the date of issue.
  • Limited to first 8,000 FRx members across 12 participating malls.
Receive a $2 FRx Gift Card when you bring your own (BYO) takeaway container for food and drinks at any F&B outlets.
From 24 March to 30 April 2023
 
Updated as of 20 Apr, 6.10pm: $2 FRx Gift Cards are fully redeemed.
 
Participating malls are Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, and White Sands.
 
  • Present your FRx QR code, F&B receipt and the takeaway food and drinks using your own bottles, cups and/or containers in person on the day of purchase at participating Malls of Frasers Property Customer Service to redeem.
  • Applicable to in-mall F&B receipts only. Receipts from third-party food delivery and/or self-collection platforms shall not be accepted.
  • Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last. 
  • FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying purchase is met.
  • The stored value in each gift card expires 1 year from the date of issue.
  • This promotion may be subjected to the operational guidelines of respective F&B establishments.
 
Earn 200 FRx Points when you participate in upcycling workshop or sustainability events and contest.
From 24 March to 30 April 2023
 
Updated as of 27 Apr, 2.30pm: 200 FRx Points are fully redeemed.
 
Participating malls are Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, and White Sands.
 
  • Participate and scan the QR code at the event or workshop to redeem.
  • Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last. 
  • FRx Points will be credited to member's FRx e-wallet when the staff verified your participation.
  • Other terms and conditions may apply and vary across all malls. Please check details at the respective mall's Customer Service.
Earn 10 FRx Points when you answer the daiy eco-knowledge question correctly.
From 24 March to 30 April 2023
 
Update: This eco-action has ended as of 30 Apr 2023.
 
  • FRx Points will be auto-credited to member's FRx e-wallet when the correct answer is selected.
  • Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last. 
2. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
 
3. The Management of Frasers Property Retail reserves the right to sight all purchases before granting redemption.
 
D. OTHERS

1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit here.

2. In the event of any dispute, decisions made by The Management of Frasers Property Retail will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Frasers Property Retail reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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